Banking Application Officer

JOB OPPORTUNITY

BRAC is the world’s largest, leading development organization dedicated to poverty alleviation and empowerment of the poor. Initiated in Bangladesh in 1972, BRAC now operates in 11 countries across Asia, Africa and the Americas. To counter poverty and promote social empowerment, BRAC strategically integrates development programs in microfinance, agriculture, health, education, human rights and legal aid, community empowerment and more.

 

BRAC Liberia launched in 2008 with programs in Microfinance, Small Enterprise Development, Agriculture, Food Security & Livestock, Health, Empowerment and Livelihood for Adolescents, Ultra Poor Gradation Program now impacting the lives of over 560,000 Liberians. BRAC Liberia is looking for competent, dynamic and self-motivated Liberians to fill the following regular position

 

Positions N0. Of Vacancies: (1)

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        Job Title          :        Banking Application Officer

        Tenure             :        1 year (Renewable)

        Salary              :        Negotiable

        Reports to       :        Head of Information Technology

        Duty Station    :        Monsterrado

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Banking Application Officer Responsibilities:

• Working with the BIHBV IT teams and service partners, lead successful implementation and maintenance of Temenos core banking system at branch offices and work with IT Head to ensure the establishment of published standards, policies, and procedures for maintaining the integrity of the Model Bank
• Ensure effective technical and user support for core applications – the maintenance of the Model Bank, product specification and documentation of system changes, development of management reports, management of efficient test and disaster recovery environments.
• Ensure security of business data within core applications
• Coordinate end-user training for core applications with IT Service Manager and Field IT officers.
• Lead implementation and testing procedures to ensure that newly released software produces the expected results for the business operations.
• Apply strict change control measures in any customizations required by system users.
• Establish and enforce core applications system backup, recovery, and data retention criteria.
• Relate well with BI IT and strategic service partners to resolve complex technical problems.
• Document recovery procedures and security settings for applications for the purposes of disaster recovery and user security.
• Encourage teamwork and the sharing of best practice amongst all staff.
• Keep in line with the trend in the market, advise management on market development (e.g., Temenos development roadmap and current developments in microfinance and banking industry).

 

 

Job Summary:

 

The Banking Application Officer will support the implementation, maintenance, and effective operation of banking applications and digital financial systems within BRAC Microfinance. The role involves ensuring system functionality, resolving application-related issues, supporting users, and coordinating with internal IT teams and service providers to improve operational efficiency, data accuracy, system security, and the delivery of reliable financial services across BRAC’s microfinance operations. The key responsibilities include, but are not limited to, the following:

 

Key Duties:

• Core Banking System Management: Implement, maintain, and support the Temenos core banking system to ensure effective and reliable operations across BRAC Microfinance branches.
• Application Support and System Security: Provide technical and user support for core banking applications, ensure data integrity and security, and manage system backups, recovery, and disaster recovery procedures.
• System Implementation and Change Management: Assist in coordinating software testing, system upgrades, and approved customizations, ensuring that application changes meet business requirements and established IT standards.
• User Training and Technical Coordination: Assist in Coordinating end-user training, collaborate with IT teams and service providers to resolve complex application issues, and advise management on emerging banking technologies and system improvements.

  Knowledge, Skills and Competencies:

• Good knowledge of TCPIP communication protocol
• Wide knowledge of and advanced skills in computer hardware and software programs of diverse functionality. Including but not limited to, communications systems, desktop applications, and network administration programs.
• Significant experience in supporting databases (preferably Microsoft SQL and/or Oracle)
• Report development skills e.g., Crystal report, Jasper a plus
• Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
• Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
• Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned tasks.
• Disposition to share knowledge fully and willingly with other employees in the interest of the organization.
• Commitment to the BRAC International mission, core values the ability to incorporate the mission and values in the workplace.
• Must be proficient in written and spoken English.

 

Education and Experience:

• Education: Bachelor’s degree in computer science or ITIL Foundation Oracle (OCP) and/or SQL Server certifications

Experience:

• Minimum of 0–2 years of relevant work experience in banking applications, core banking systems, IT application support, or digital financial services, preferably within a microfinance institution or commercial bank.
• Experience in implementing, maintaining, and troubleshooting core banking systems, preferably Temenos or similar banking applications.
• Demonstrated experience in software testing, system upgrades, change management, data security, backup, and disaster recovery.
• Experience providing technical support and training to end users, coordinating with IT teams, and working with external technology service providers.

 

                                                                                                                      

Application procedure

All qualified and interested applicants can submit a cover letter with their CVs with three referees, one of which should be your current or most recent employer/line manager, along with copy of your educational qualifications. Applications should be submitted to the email address below with position title on the subject line. Recruitment.Liberia@brac.net

Deadline: November 10, 2026.

 

Please note that only short-listed applicants will be contacted. Females are strongly encouraged to apply.

 

BRAC Liberia upholds the principle of Safeguarding. Everybody within the Organization is responsible for safeguarding employees, participants and community members, everybody should intervene to stop abuse wherever possible. Everybody should report abuse.