Supply Chain Officer

Organization Summary

Ciheb Zambia under the ADVANCE project with funding from the Centers for Disease Prevention and Control (CDC) supports the Ministry of Health to provide quality life-saving HIV services to priority and at-risk populations across the HIV Treatment cascade supporting selected districts in Southern, Lusaka, Western and Eastern Provinces.

Position Summary

Ciheb Zambia is seeking a positive, highly motivated, organized individual with excellent communication skills to join our team as a Supply Chain Officer. The Supply Chain Officer will provide technical and operational support to the Ministry of Health for both pharmaceutical and non-pharmaceutical commodity security including laboratory commodities. He/she will be instrumental in the implementation of quality community-based HIV testing services and other rapid diagnostic testing activities. The officer will focus on strengthening the capacity of lay workers, including Community Health Workers (CHWs), to conduct quality HIV testing and other approved rapid tests in accordance with national guidelines and testing algorithms. The officer will also coordinate the supply chain management of HIV testing commodities and other rapid diagnostic test supplies to ensure uninterrupted availability, appropriate storage, distribution, utilization, and accountability across supported community service delivery sites.

Duties and Responsibilities:

Training, Mentorship and Supportive Supervision of Lay Workers

• Coordinate training, orientation, competency assessments, certification, and recertification of lay workers in community-based HIV testing and other approved rapid diagnostic tests.
• Conduct routine mentorship and supportive supervision of lay workers to strengthen testing skills and adherence to national guidelines and standard operating procedures.
• Identify competency gaps and coordinate refresher training and on-site technical support to improve the quality of testing services.
• Support quality assurance activities, including internal and external quality control, proficiency testing, and documentation of training and mentorship activities.

Laboratory Logistics and Supply Chain Management

• Coordinate forecasting, quantification, ordering, and distribution of HIV rapid test kits and other testing commodities to support community service delivery sites.
• Monitor stock levels, consumption, and commodity availability to prevent stock-outs and overstocking.
• Ensure proper storage, inventory management, stock rotation, and accountability for all testing commodities.
• Maintain accurate commodity records and reports, monitor expiry dates, and coordinate redistribution of commodities to minimize wastage.
• Provide technical expertise to the Ministry of Health during forecasting and quantification for both pharmaceutical and non-pharmaceutical commodities.
• Prioritize commodities for HIV prevention including Lenacapavir, HIV test kits, ART, HPV DNA kits and CD4 testing platforms for Advanced HIV screening among others.
• Provide input on both pharmaceutical and non-pharmaceutical related issues through internal and external meetings.
• Prioritize commodities for HIV prevention including Lenacapavir, HIV test kits, ART, HPV DNA kits and CD4 testing platforms for Advanced HIV screening among others.
• Prudent management of pharmaceutical and non-pharmaceutical commodities and ensure no expiration through re-distribution to areas of need for the commodities

Quality Assurance and Compliance

• Monitor adherence to national HIV testing guidelines, testing algorithms, standard operating procedures, and infection prevention and control requirements.
• Conduct routine quality monitoring of community-based testing services through mentorship, supportive supervision, and review of testing records.
• Coordinate with laboratory quality assurance personnel to identify and address gaps in testing quality and commodity management.
• Support implementation of corrective actions and ensure proper handling, storage, transportation, and disposal of testing commodities.
• Ensure use of dashboards at the DICs to monitor commodity usage and strict adherence to re-order levels for commodity security

Coordination, Reporting and Documentation

• Coordinate with Provincial/District health offices, DIC coordinators, CHWs, laboratory personnel, and relevant Ministry of Health structures to strengthen community-based testing services.
• Prepare and submit timely reports on commodity availability, stock management, training, mentorship, and quality assurance activities.
• Collect, analyse, and utilize programme and commodity data to monitor performance and inform service delivery improvements.
• Maintain updated records and databases of trained and certified lay workers, mentorship activities, and laboratory commodity management.
• Collaborate with Ministry of Health and ZAMMSA to ensure commodity security at the drop-in-centers (DIC) in the supported districts for uninterrupted quality life-saving HIV services within the community.
• Any other duties as may be assigned by the Technical Director and Project Principal Investigator

Minimum Qualifications

Educational

• Diploma and or Bachelor’s degree in supply chain management, Biomedical Sciences, Medical Laboratory Sciences, or a related field.
• A master’s programme in supply chain management will be an added advantage.

Experience

• At least three-Five years of relevant experience in laboratory logistics, HIV testing services, commodity management, or community-based health service delivery.
• Experience working on USG-funded projects and working with community health workers, lay workers, and community structures.
• Knowledge of national HIV testing guidelines, testing algorithms, and certification requirements for lay workers.
• Experience in forecasting, quantification, inventory management, and distribution of medical or laboratory commodities.
• Experience conducting training, mentorship, supportive supervision, or quality assurance activities.
• Familiarity with Ministry of Health reporting systems and logistics management

Required skills

• Leadership skills
• Organizational skills
• Interpersonal skills
• Good collaboration skills with stakeholders

To Apply

Submit your Curriculum Vitae with three traceable referees and cover letter on or before 15th November 2026 by using the link below.

Application form link: