Loyalty, Rewards & Partnership Specialist

Loyalty, Rewards & Partnership Specialist – Yas

Key Qualifications & Requirements

• Education: Bachelor’s Degree in Marketing, Business Administration, Economics, Commerce, Customer Experience, or a related field.
• Experience: Minimum of 3 years of experience in loyalty programs, customer retention, CRM, partnerships, marketing, or customer value management.

Core Responsibilities

• Develop and execute customer loyalty strategies aligned with business objectives.
• Manage day-to-day operations of loyalty and rewards programs.
• Design customer engagement campaigns to improve acquisition, retention, and usage.
• Monitor program performance and recommend enhancements to increase effectiveness.
• Ensure seamless customer experience across all loyalty touchpoints.
• Develop attractive reward structures and redemption mechanisms.
• Analyze customer behavior, engagement, redemption patterns, and program effectiveness.
• Plan and execute loyalty and partner-driven marketing campaigns.
• Monitor campaign performance and recommend optimization strategies.
• Manage campaign budgets effectively.

Core Competencies

• Loyalty & Rewards Management
• Campaign Management
• Customer Analytics & Segmentation
• Digital Marketing Platforms

Job Summary Table

Equal Opportunity Statement:

“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices. Only shortlisted applicants will be contacted.”