Donor liaison coordinator

OVERVIEWWorld Vision is a Christian humanitarian organisation with 75 years of experience helping vulnerable children overcome poverty and experience fullness of life. Inspired by its Christian faith, the organisation works with children and communities in nearly 100 countries, including some of the world's most challenging environments.World Vision invites applications from suitably qualified and experienced local candidates for the position of Donor Liaison Coordinator, based in Lilongwe, Malawi.The successful candidate will coordinate donor engagement and support services for World Vision US (WVUS) donors and partners across various fundraising channels. The role will work closely with WVUS fundraising teams and World Vision Malawi departments to create meaningful donor experiences, demonstrate the organisation's transformational development model, and strengthen donor awareness, advocacy and financial support.JOB TYPE: Full TimeEMPLOYMENT TYPE: Local – Fixed-Term EmployeeDATE POSTED: Tuesday, 3rd November, 2026APPLICATION DEADLINE: Not specifiedDUTY STATION: Lilongwe, MalawiAPPLICANT ELIGIBILITY: Local applicants onlyPOSITION: DONOR LIAISON COORDINATORJOB SUMMARYThe Donor Liaison Coordinator will lead the National Office's support and coordination of WVUS donors and partners. The position involves coordinating fundraising campaign support, organising donor visits and virtual vision trips, preparing donor-focused impact stories and other communication materials, and facilitating collaboration between WVUS teams and World Vision Malawi departments.The successful candidate will ensure that donor engagements are well planned, strategically organised and supported by compelling evidence of the impact of World Vision's programmes.DUTIES AND KEY RESPONSIBILITIES1. Fundraising Campaign SupportEnsure WVUS donors and partners participating in specific fundraising campaigns receive appropriate support from relevant National Office departments.Coordinate with the National Director, Senior Leadership Team, Sector Leaders, Area Development Programme (ADP) Coordinators, Operations, Sponsorship, Communications, Finance and other relevant departments.Facilitate effective collaboration between fundraising teams and National Office departments to ensure quality donor services and campaign support.2. Donor Visits and Vision Trip ManagementHost donors virtually and during physical visits to the National Office through Virtual Vision Trips and Vision Trips.Coordinate with relevant National Office departments, including the National Director, Senior Leadership, Programme and Sector staff, Sponsorship, Operations and Guest Relations, to ensure successful donor visits.Hold preparatory meetings with WVUS fundraising staff to understand trip objectives, donor interests and expected outcomes.Visit relevant ADPs before donor trips to meet staff and beneficiaries and prepare appropriate visit agendas.Develop strategic agendas that communicate community needs, World Vision interventions and the impact of programmes on people's lives.Engage directly with donors through meaningful conversations and interactions.Prepare customised welcome packages for donors based on the objectives of each Vision Trip.Coordinate logistics, including accommodation, meals, transportation and security arrangements.Meet with WVUS trip hosts daily during visits to review progress and plan subsequent activities.Facilitate post-visit debriefing sessions with relevant stakeholders.Ensure that all financial arrangements relating to donor visits are properly handled and reconciled.3. Research, Planning and Donor Impact DeliverablesResearch, plan and prepare high-quality deliverables that demonstrate programme impact at individual beneficiary level.Develop beneficiary impact stories, photographs, video footage and other communication materials for WVUS donors and partners.Ensure that stories communicate World Vision's Transformational Development approach in a way that is understandable and meaningful to donors.Hold meetings with WVUS staff to understand donor campaign objectives and expected deliverables.Collaborate with National Office programme staff to identify compelling impact stories and suitable beneficiaries.Visit multiple ADPs to engage programme staff and beneficiaries and gather relevant information.Conduct beneficiary interviews and collect appropriate information for donor communication materials.Coordinate the logistics required for resource gathering, including accommodation, meals and transportation.Prepare and deliver presentations using beneficiary stories, photographs and videos.Work with WVUS Coordinators, Donor Liaisons and the National Office DRM Supervisor to ensure that deliverables are clearly understood and submitted within agreed deadlines.Participate in training provided by WVUS to understand the required standards and style of donor campaign deliverables.