Assistant IT Technician

Job Title: Assistant IT Technician

Role Summary

Key Responsibilities

• Installation & Configuration: Assist in installing and configuring computers, software, and network devices.
• Technical Support: Troubleshoot hardware, software, and network issues and provide timely support.
• System Maintenance: Perform routine maintenance and backups of systems and equipment.
• User Management: Assist in managing user accounts, permissions, and access rights.
• Cybersecurity: Support the IT team in ensuring cybersecurity and data protection.
• Asset Tracking: Maintain accurate records of IT assets, equipment, and support activities.
• End-User Support: Provide support to end-users and assist in resolving technical issues.

Requirements & Qualifications

• Education: Diploma in Information Technology, Computer Science, or a related field.
• Core Technical Knowledge: Basic knowledge of computer hardware, software, and networking.
• Experience: Practical experience in IT support or a similar role (added advantage).
• Technical Problem-Solving: Ability to diagnose and solve technical problems.
• Soft Skills: Good communication and teamwork skills.
• Mindset: Problem-solving mindset and willingness to learn.
• Certifications: Valid certification (e.g., CompTIA, Microsoft, or similar) is an advantage.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunities for career growth and development.
• A dynamic, innovative, and supportive work environment.
• Training and continuous learning opportunities.

How to Apply

Note: Only shortlisted candidates will be contacted.

Website: www.smartuna.co.tz

Instagram: @smartuna_tech_tz