Human resources officer

OVERVIEWLiwiro Finance Limited is a duly licensed and growing microfinance institution dedicated to providing affordable and accessible digital financial solutions to individuals and small and medium-sized enterprises (SMEs) in Malawi.The company invites applications from suitably qualified, experienced, and motivated professionals for the position of Human Resources Officer, based in Lilongwe.The successful candidate will support the strategic and operational HR functions of the institution, ensuring effective implementation of HR policies, staff recruitment, employee development, performance management, and employee relations.The role will also promote a supportive working environment aligned with the institution's mission of empowering underserved Malawians through financial inclusion.JOB TYPE: Full TimeDate Posted: Monday, 9th November 2026Application Deadline:16th November 2025.POSITION: HUMAN RESOURCES OFFICERJOB PURPOSEThe Human Resources Officer will support the effective management of the institution's human resources by coordinating recruitment, employee onboarding, staff development, performance management, employee relations, and HR administration.The successful candidate will also ensure compliance with Malawi's labour laws, regulatory requirements, and internal HR policies.DUTIES AND KEY RESPONSIBILITIES1. Recruitment and Employee OnboardingCoordinate end-to-end recruitment processes, including job advertising, screening, interviewing, and selection.Prepare job offers, employment contracts, and orientation materials.Conduct new employee onboarding and ensure proper documentation.Maintain up-to-date and accurate employee files, HR databases, and records.2. Employee Administration and Performance ManagementMonitor employee contracts, probation periods, leave days, and other employment-related matters.Support the implementation of performance appraisal systems and Key Performance Indicators (KPIs).Coordinate staff capacity-building initiatives tailored to microfinance institution (MFI) operations.Assist in developing and updating HR policies and the employee handbook.3. Employee Relations and ComplianceServe as a point of contact for employee grievances and conflict resolution.Ensure compliance with Malawi's labour laws, regulatory requirements, and internal policies.Ensure that HR policies align with the institution's values and strategic goals.4. Payroll and Employee Benefits AdministrationCollaborate with the Finance Department on payroll processing.Administer employee benefits, including health insurance, pensions, and leave programmes.