Client Service Executive

ETG Malawi

Location
Lilongwe, Malawi
Closing date
Not provided
Published on
21 September 2026
Contract
Full-time
Area
Position in Africa — Country given by the source: Malawi

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Description

Job Description:The Client Executive is responsible for servicing a portfolio of clients in underwriting, claims, relationship management and sales by driving revenue growth within the insurance sectorObjectivesBuild and maintain strong relationships with clients and underwriters.Underwriting, claims and sales managementMonitor market trends and competitor activity to identify opportunities for business growth and innovation.Stay abreast of market trends and competitor activities to identify opportunities and mitigate risks.Ensure compliance with industry regulations and internal policies.KEY RESPONSIBILITIESDaily servicing of client portfolios.Issue closings and or alterations instructions to InsurersIssue Invoice/credit notes where necessaryReview insurance policies/endorsements to ensure they are in line with instructions.Conduct regular client meetings to keep them abreast of all related developments in line with their portfolios.Load all sales opportunities in the systemRegistering and processing all reported claims with InsurersSupport clients with uninsured loss recoveriesIdentify and pursue new business opportunities through proactive prospecting, lead generation, and networking activities.Analyse market trends, customer feedback, and competitor activity to identify opportunities for business growth and innovation.Work closely with underwriters to assess risk, customize insurance solutions, and ensure timely and accurate policy issuance.Conduct regular sales meetings and performance reviews to track progress, address challenges, and implement corrective actions as needed.Represent the company at industry events, conferences, and trade shows to promote products and services and expand professional networks.Collaborate with cross-functional teams, including underwriting, claims, and customer service, to ensure seamless delivery of insurance products and exceptional customer experiences.Stay abreast of changes in industry regulations, market conditions, and emerging technologies accordingly.Foster a culture of teamwork, collaboration, and continuous improvement within the team, celebrating successes and promoting a positive work environment.

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Where the job is located

location given by the source: Lilongwe, Malawi

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Listing origin

seen on the original site on 9 November 2026 at 09:43 (Paris time)

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