Receptionist

Receptionist Job Vacancy at Witeshi Paradise Hotel – November 2026

Organisation: Witeshi Paradise Hotel
Position: Receptionist
Location: Shinyanga, Tanzania
Job Category: Hospitality and Hotel Management
Application Deadline: December 4, 2026

About the Position

Witeshi Paradise Hotel is inviting applications from qualified and motivated candidates for the position of Receptionist. The successful candidate will be responsible for managing front desk operations, welcoming guests, handling reservations and payments, and ensuring excellent customer service.

Duties and Responsibilities

• Welcome and greet guests warmly upon arrival and departure.

• Handle guest check-in and check-out procedures and collect payments.

• Receive and manage room reservations through phone calls, emails and in-person enquiries.

• Answer incoming phone calls and direct them to the appropriate departments.

• Provide guests with accurate information about rooms, rates, hotel services and local attractions.

• Handle guest requests, enquiries and complaints politely and promptly.

• Maintain accurate and up-to-date records of guests, bookings and payments.

• Issue receipts and prepare daily cash and sales reports.

• Coordinate with housekeeping, kitchen and maintenance teams regarding room status and guest requirements.

• Ensure the reception area remains clean, organised and presentable.

• Manage guest room keys, assist with luggage and handle lost-and-found items.

• Maintain guest confidentiality and uphold hotel security procedures.

Flexibility and Additional Responsibilities

The successful candidate must be flexible and willing to assist with other duties whenever required, including servicing, housekeeping and any other hotel-related responsibilities assigned by management.

Qualifications and Requirements

• Form Four (Form IV) Certificate.

• Previous experience in the hospitality industry.

• Good communication and customer care skills.

• Ability to work effectively as part of a team.

• Willingness to relocate from their home area and live at the hotel in Shinyanga.

• Honest, hardworking and well-presented.

• Ability to perform different hotel duties when required.

How to Apply

Interested candidates should send their application letter and CV to the following email address:

Application Email: winessshirima21@gmail.com

Application Deadline: December 4, 2026

Applicants are encouraged to submit their applications before the closing date.