Tour Consultant (Sales & Reservations)

Tour Consultant (Sales & Reservations)

About the Role

Key Responsibilities

• Client Engagement: Respond to local and international client inquiries professionally and promptly.
• Itinerary & Pricing: Prepare competitive and attractive safari quotations and customized itineraries.
• Sales Conversion: Follow up with potential clients, manage sales objections, negotiate effectively, and convert leads into confirmed bookings.
• Client Relationship Management: Maintain strong relationship management from the initial inquiry phase through to booking.
• Target Achievement: Meet and exceed monthly sales and booking targets.
• Operations Coordination: Work closely with the operations team to guarantee seamless, high-quality client experiences.

Requirements & Qualifications

• Experience: 1–2 years of experience in the tourism industry (preferably in tour consulting or safari sales).
• Sales Skills: Strong negotiation, closing, and lead conversion abilities.
• Technical Skills: Excellent quotation preparation and itinerary-planning skills.
• Communication: Exceptional written and spoken English with top-tier customer service skills.
• Attributes: Self-motivated, proactive, target-oriented, and diligent with client follow-ups.

How to Apply