Senior Representative - Executive Accounts Manager Public Sector Yde.Enterprise Business Unit

MTN Cameroon is seeking a Senior Representative – Executive Accounts Manager for its Public Sector Enterprise Business Unit in Yaoundé.

The role is responsible for developing and managing public-sector and large-organization accounts, growing sales of MTN Business Services, and meeting revenue, retention and collections targets. The successful candidate will identify and visit prospective clients, build and maintain customer relationships, understand client requirements, prepare account plans and sales strategies, develop quotations and tender offers, negotiate contracts and close sales. They will also deliver technical presentations, coordinate with technical experts, support clients, contribute to tailored product design and provide training and support materials where required.

The role includes operational coordination, participation in project and operational meetings, handling escalations, reviewing performance metrics, improving productivity and service quality, and preparing progress and sector reports. The postholder will contribute to customer engagement and ecosystem management, represent MTN at relevant industry events, and demonstrate MTN’s values through collaborative leadership and accountability.

Requirements

- Minimum three-year degree in telecommunications, IT or electrical engineering, with a commercial-related field; a master’s or postgraduate qualification is an advantage.
- At least three years’ experience selling to large organizations and the public sector, including at least three years in a sales role in the IT or telecommunications sector and three years of relevant industry experience in enterprise products.
- Experience selling ICT and cloud solutions, supervising others, or working in a medium-to-large organization is an advantage.
- Knowledge of information technology, data solutions, product management, solutions sales, negotiation, project management, telecommunications, managed networks, cloud computing, data centers, IP communications and managed security.
- Relevant IT, security or IP networking certifications (e.g. ITILv3, CISSP or vendor-specific certifications) are an advantage.
- Fluent in spoken and written French and English; proficient in MS Office.
- Strong communication, listening, teamwork, negotiation, persuasion, customer-service, time-management and analytical skills. Able to manage multiple priorities, solve problems, adapt to change and work with diverse groups.
- Target-oriented, ethical, service-oriented, attentive to detail, and able to lead and motivate others.