Regional Sales Lead – Enterprise

Job Opportunity: Regional Sales Lead – Enterprise – Airtel Tanzania

About Airtel Africa

Key Responsibilities

1. Channel Management

• Manage direct sales channels for mobility and shared infrastructure connectivity products.
• Ensure recharge availability for 5G and Fixed Wireless Access (FWA) devices within assigned geographical demarcations.
• Identify and formulate sales strategies to drive gross addition device sales across the region.

2. Sales and Distribution

• Drive full Business Enterprise (BE) product market penetration and achieve Annual Operating Plan (AOP) goals.
• Manage Key Account Manager (KAM) and Account Manager performance in alignment with AOP goals.
• Ensure all product installations meet targets within assigned geographical areas.
• Collaborate with sales supervisors, peers, and cross-functional leaders to hit sales targets.
• Ensure regional outlets remain productive and high-performing.

3. Customer Complaint Resolution

• Resolve customer complaints in collaboration with relevant stakeholders.
• Address staffing and operational issues that interfere with efficient sales performance.

4. Prospecting & Client Acquisition

• Conduct direct and indirect customer prospecting through team members and sales leads.
• Consult with potential corporate clients to identify their technology and connectivity needs, recommending suitable equipment and enterprise services.

5. Trade Execution & Compliance

• Ensure strict adherence to sales compliance requirements, policies, and device recovery from non-compliant accounts.
• Supervise healthy device acquisitions and ensure compliant activation workflows.
• Execute sales plans right the first time and monitor progress to take corrective actions when necessary.

6. Team Engagement & Development

• Provide ongoing training, coaching, and motivation for Key Account Managers, Account Managers, sales supervisors, and Direct Sales Executives.
• Lead by example to maintain high engagement across frontline sales teams.
• Implement action plans addressing feedback and hygiene issues raised during employee surveys.

Requirements & Qualifications

Educational Qualifications

• Degree: Bachelor of Business Administration or an equivalent qualification.

Work Experience

• Overall Sales Experience: Minimum of 5 years of sales experience in Corporate & SME segments.
• Specialized Experience: At least 2 years of in-depth sales and marketing experience in digital services (corporate mobility solutions, communication platforms, IoT, networking, managed network services, or internet connectivity).
• Leadership Experience: At least 2 years at a middle management level overseeing independent business units.

Core Competencies & Skills

• Industry Knowledge: Deep understanding of the competitive landscape in Tanzania (market size, regulations, technologies, devices, and spectrums used).
• Technical Understanding: Comprehensive knowledge of enterprise products/services to guide cross-functional teams.
• Leadership: Strong entrepreneurial spirit with the ability to motivate teams, create route plans, and evaluate daily performance.
• Key Traits: High resilience, customer-centric mindset, strong negotiation skills, excellent time management, and flexibility for urgent business travel.

How to Apply