Human resources and administrative coordinator

OVERVIEWBeit CURE Children’s Hospital Malawi is a Christian mission hospital based in Blantyre. The hospital provides free orthopaedic, plastic and reconstructive surgeries for children with correctable physical disabilities in Malawi.The hospital invites applications from suitably qualified and experienced professionals for the position of Human Resources and Administrative Coordinator.The successful candidate will oversee the hospital's day-to-day human resource and administrative functions, ensuring efficient operations, accurate record-keeping, compliance with hospital policies and a positive experience for employees, patients and visitors.JOB TYPE: Not specified in the advertApplication Deadline: Monday, 9th November 2026Duty Station: Blantyre, MalawiReports to: Not specified in the advertPOSITION: HUMAN RESOURCES AND ADMINISTRATIVE COORDINATORJOB SUMMARYThe Human Resources and Administrative Coordinator will oversee operational HR and administrative functions, including recruitment support, employee onboarding, personnel records, payroll preparation, leave management and compliance with hospital policies and procedures.The role will also supervise the Front Office team, coordinate staff training and meetings, manage office resources, oversee professional licensing and credentialing processes, and support efficient hospital operations.DUTIES AND KEY RESPONSIBILITIES1. Human Resource ManagementOversee day-to-day HR operations, ensuring that recruitment records, onboarding forms, employee files and compliance-related documentation are complete and accurate.Coordinate recruitment, interviews and onboarding of new employees.Assist with payroll preparation, leave management and attendance tracking.Support employee performance management and appraisal processes.Coordinate co-worker training and development.Collect and submit all required documents for medical insurance and pension administration, ensuring accuracy, completeness and timely processing.Foster a positive work environment by supporting staff engagement, communication and adherence to hospital standards.Maintain confidentiality of employee and organisational information.2. Administrative Management and RecordsSupervise proper filing, documentation and record-keeping across the hospital.Conduct annual reviews of employee and administrative files to ensure accuracy and compliance.Ensure all HR and digital records, including spreadsheets and databases, are accurate, complete and up to date.Oversee the allocation and management of office space, equipment and other resources.Coordinate meetings, travel, appointments, HR initiatives, events and other administrative activities.Manage the scheduling and booking of meeting rooms, ensuring availability, proper setup and coordination with relevant staff and departments.Prepare periodic HR and administrative reports.3. Front Office Supervision and Hospital OperationsManage the Front Office team, ensuring professional service to patients and guests.Coordinate closely with clinical and nursing teams to support smooth front office operations.Provide support to the Front Office team during peak periods or when workloads are high.Conduct daily hospital walk-arounds to evaluate departmental operations, identify needs or challenges, and ensure a safe, organised and efficient working environment.Receive and log hospital complaints and coordinate with relevant departments to ensure timely resolution and follow-up.4. Licensing and Professional CredentialingEnsure timely registration and renewal of hospital licences and staff professional licences.Maintain accurate and up-to-date licensing records to ensure compliance with internal policies and regulatory requirements.Verify and maintain current credentials for all practitioners, ensuring accuracy and adherence to hospital and professional standards.5. Other ResponsibilitiesAttend and participate in office devotionals, seminars, in-service education classes and on-the-job training programmes.Participate in mobile clinics or community outreach when required.Perform other tasks, duties and projects assigned by management.