Facilities Management Officer

Job Opportunity: Facilities Management Officer — United Bank for Africa (UBA) Tanzania

Position Overview

• Employer: United Bank for Africa (UBA) Tanzania
• Organization Function: Corporate Services
• Location: Head Office
• Reporting To: Head, Corporate Services
• Supervises: Nil
• Application Deadline: 08th November 2026

Job Objective

• Ensure proper maintenance and consistent functionality of all mechanical, power, and electrical equipment.

Key Responsibilities

• Equipment & Technical Maintenance: Handle issues concerning elevators, generators, transformers, and related installations. Make purchase or repair requests for equipment.
• Vendor & Contract Management: Ensure the renewal of lease agreements, contracts for vendors, and service providers. Relate directly with vendors to ensure Service Level Agreements (SLAs) are strictly met and institutional standards are adhered to.
• Premises & Environmental Control: Ensure the Bank’s office and ATM premises are clean and that air conditioning units are fully functional. Maintain overall cleanliness and proper facility standards.
• Asset & Store Management: Initiate the purchase of stationeries and other bank assets. Manage the store to ensure it remains well-stocked at all times.
• Logistics & Fuel Management: Manage generator fuel cards and ensure that equipment logbooks are accurately maintained.
• Additional Duties: Perform any other duties as assigned by the supervisor.

Key Performance Indicators (KPIs)

• Availability and uptime of service.
• Volume of complaints from internal and external customers.
• Turnaround Time (TAT) for carrying out responses and resolving complaints.
• Customer service delivery index.
• Cleanliness and maintenance standards of the Bank premises.

Qualifications & Requirements

• Minimum Education: Bachelor’s Degree in a relevant field.
• Previous Work Experience: Minimum of 3 years of relevant experience.

Competencies & Skills

• Technical Knowledge: Banking operations, policies, procedures, and organizational structures.
• Professional Skills: Facilities management, logistics management, problem-solving, analytical thinking, multitasking, numerical ability, and the ability to manage complexities.
• Behavioral Traits: Professional disposition, business awareness, creativity and innovation, results orientation, and strong facilitation skills.

How to Apply

1. A detailed CV
2. A Cover Letter
3. Copies of all academic certificates