Night security & guest services attendant

We are looking for a reliable, energetic, and hardworking individual to join our team at an Airbnb, short-term rental property in Ibex-Meanwood, Lusaka.

This is a hands-on position combining nighttime security, guest hospitality, and property upkeep.

WORK SCHEDULE

6:00 PM – 6:00 AM | Alternating days

KEY RESPONSIBILITIES

• Security: Monitor the property overnight, conduct regular patrols, and ensure the safety of guests and premises.
• Guest Services: Welcome late-arriving guests, assist with check-ins, show guests around their apartments, and respond promptly to guest requests.
• Guest Communication: Monitor and respond professionally to guest messages through WhatsApp and online booking platforms.
• Cleaning: Clean and maintain the gym, outdoor pavilion, and other designated communal areas.
• Property Care: Identify and promptly report maintenance issues, security concerns, or anything requiring attention.

MINIMUM REQUIREMENTS

• Grade 12 School Certificate.
• Ability to read, write, and communicate clearly in English.
• Basic computer literacy, including the ability to use WhatsApp, smartphones, and online messaging platforms.
• Honest, trustworthy, and dependable.
• Friendly, courteous, and comfortable interacting with guests.
• Physically fit, energetic, and willing to undertake practical tasks.
• Able to work independently with minimal supervision.
• Attentive to detail and committed to maintaining high standards.
• Previous experience in security or property maintenance is an advantage.

We are looking for someone who takes initiative, notices what needs doing, and takes pride in a job well done.

HOW TO APPLY

Only applicants who submit ALL of the following will be considered:

1. An updated CV.
2. A copy of their Grade 12 School Certificate.
3. A brief, personally written introduction demonstrating their ability to communicate clearly and professionally in English.
4. Contact details for two references.

Incomplete applications will not be considered.

Employment is subject to satisfactory police clearance and reference checks.