Retail Branch Manager

WE ARE HIRING: Retail Branch Manager Location: Zanzibar, Tanzania Industry: Multi-branch Retail Operations Employment Type: Full-time About Us We are an expanding multi-branch retail operations chain based in Zanzibar, Tanzania. We are seeking a motivated and results-driven Tanzanian Retail Branch Manager, who will be based in one of our retail stores in Zanzibar. Key Responsibilities • Develop and implement strategies to drive sales and increase profitability in the branch store. • Manage the branch store`s budget, including monitoring expenses and minimizing waste. • Ensure that the branch store is properly stocked with products and manage inventory levels to prevent shortages or overstocking. • Guide and supervise the branch staff, ensuring that they provide excellent customer service and follow company policies and procedures. • Develop and enforce operational policies and procedures to maintain a conducive environment for staff and customers. • Monitor and analyze sales and customer data to identify trends and opportunities for improvement. • Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth. Requirements • Good communication and interpersonal skills to interact with staff, customers, and other stakeholders effectively. • Strong leadership and management skills to effectively lead and motivate a team. • Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks. • Sound financial and cash management /reconciliation. • Problem-solving and decision-making skills to address issues promptly and effectively. • Attention to detail to ensure accuracy in inventory management and compliance with regulations. • Knowledge of supermarket operations, including merchandising, inventory control, and customer service. • Proficiency in using computer systems and software (Odoo ERP a plus) for inventory management, sales reporting, and other administrative tasks. Qualifications. • Diploma or bachelor’s degree in Business Administration, Retail Management, or a related field. • 3-5 years of proven experience as a Supermarket Manager or a similar role. • Knowledge of retail industry trends and best practices. • Understanding of financial management principles. • Ability to work flexible hours, including weekends and holidays. • Excellent customer service skills. • Must be based in or willing to move to Zanzibar at your own arrangements.