Technical Customer Support
QuickMail
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- Location
- Cameroon
- Area
- Position in Africa — Country given by the source: Cameroon
- Work arrangement
- Remote
- Salary
- 1,459,250 – 2,334,800 XAF per month
- Published on
- 18 October 2026
- Closing date
- 9 November 2026 (time not specified by the source)
Information not provided by the source
contract, duration, field, reference
Source: KamerJob · seen on the original site on 8 November 2026 at 15:31 (Paris time) · location given by the source: Cameroun
In brief
Télétravail ouvert depuis : Cameroon
Télétravail ouvert depuis l'Afrique (Cameroon)
Description
QuickMail seeks a remote support specialist for QuickMail and Mailflow. Worldwide recruitment includes Cameroon; availability must overlap UK and US East Coast hours.
Responsibilities
Own the help desk, investigate deliverability, DNS, LinkedIn automation and campaign problems, monitor queues/domain health and fraud, and resolve customer issues. Test releases, maintain AI-assisted automated checks, report reproducible bugs, coordinate incidents and retrospectives, improve documentation and the AI support agent, and lead weekly meetings/KPI follow-up.
Conditions and pay
Full-time or part-time; start date negotiable. Flexible scheduling includes occasional weekend help. USD 2,500-4,000/month depending on experience and location, approximately 1,459,250-2,334,800 FCFA/month. The US-only contractor arrangement is not assumed for Cameroon.
WWR displays 9 November 2026; closing time unspecified. Conversion: indicative, Wise, 18 October 2026, 1 USD ≈ 583.7 XAF.
Requirements
Strong technical reasoning, clear empathetic written/live communication, video-call confidence, autonomy, prioritisation and reliability. Comfortable with direct, changing feedback and continuous improvement. Customer-facing experience, deliverability/DNS/SPF/DKIM/LinkedIn knowledge, agency-account workflows and light reporting skills are advantages, not universal prerequisites. No degree or minimum years specified.
How to apply
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