Guest Experience Expert
Marriott International
Free account: “Apply” prepares your CV and letter for this offer; you then send your application yourself. You can also apply directly from the original listing.
Connectez-vous pour ajouter cette offre à vos sélections, puis suivre votre candidature.
- Location
- Kigali, Rwanda
- Area
- Position in Africa — Country given by the source: Rwanda
- Contract
- Full-time
- Published on
- 6 November 2026
- Closing date
- 27 November 2026 at 21:07, local time (Africa/Kigali)
Information not provided by the source
duration, field, work arrangement, salary, reference
Source: WorkRwanda · seen on the original site on 7 November 2026 at 10:00 (Paris time) · location given by the source: Kigali, Rwanda
Description
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.