Call Center Agent
Onfon Media (T) Limited
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- Location
- Dar es Salaam, Tanzania
- Area
- Position in Africa — Country given by the source: Tanzania
- Contract
- FULL_TIME
- Published on
- 5 November 2026
- Closing date
- 13 November 2026 at 23:59 (UTC), i.e. 00:59 Paris time
Information not provided by the source
duration, field, work arrangement, salary, reference
Source: Ajiriwa · verified on 6 November 2026 at 03:00 (Paris time) · location given by the source: Dar es Salaam, Tanzanie
Description
Call Center Agent Job Vacancies at Onfon Media LtdOrganisation: Onfon Media Ltd
Position: Call Center Agents (5 Positions)
Location: Dar es Salaam, Tanzania
Job Category: Customer Care and Customer Support
Date Posted: November 4, 2026
Application Deadline: November 13, 2026
About Onfon Media Ltd
Onfon Media Ltd is inviting applications from qualified and motivated candidates to join its team as Call Center Agents.
Job Description: Duties and Responsibilities
- Handling Inbound and Outbound Calls: Manage customer enquiries, resolve issues and provide information about the company’s products and services.
- Customer Support: Assist customers with their concerns, troubleshoot problems and ensure customer satisfaction.
- Data Entry and Documentation: Record accurate customer information in databases and maintain detailed records of customer interactions.
- Customer Follow-Up: Follow up on customer enquiries that cannot be resolved immediately and ensure timely resolution.
- Adherence to Procedures: Follow company scripts, guidelines and established protocols to ensure consistent service delivery.
Qualifications and Requirements
- Bachelor’s degree in a related field.
- Previous experience working in a call centre or customer support role.
- Strong active-listening and verbal communication skills.
- Good problem-solving abilities.
- Ability to multitask and manage time effectively.
- Fluency in both English and Kiswahili, including spoken and written communication.
How to Apply
Interested and qualified candidates should send their CV to the email address below:
Application Email: cv@onfonmicrofinance.co.tz
Suggested Email Subject: Call Center Agent Application – Onfon Media
Application Deadline: November 13, 2026
Applicants are encouraged to submit their applications before the closing date.
How to apply
How to Apply
Interested and qualified candidates should send their CV to the email address below:
Application Email: cv@onfonmicrofinance.co.tz
Suggested Email Subject: Call Center Agent Application – Onfon Media
Application Deadline: November 13, 2026
Applicants are encouraged to submit their applications before the closing date.
Application e-mail address: cv@onfonmicrofinance.co.tz