BD Manager, Institutional Payments

About the Role

Taptap Send is building a new institutional payments business. We move money across 80+ emerging market corridors and are now opening that infrastructure to institutional clients — crypto exchanges, fintechs, MTOs, and corporate treasury teams. This is an early commercial hire into that business.

The Role

You'll own a pipeline of institutional partners from first contact through to live. You'll work closely with trading and ops to structure deals and get clients across the line quickly.

What You'll Do

• Source and close new institutional partnerships across crypto, fintech, and payments

• Manage the full BD cycle, outreach, qualification, commercial negotiation, onboarding handoff

• Represent Taptap Send at industry events and build profile in target segments

• Work with internal teams to translate client needs into product and corridor priorities

• Maintain a clean pipeline and report directly to senior leadership

What We're Looking For

• 3–5 years in BD, partnerships, or sales within payments, crypto, or FX

• An existing network across crypto exchanges, MTOs, or EM fintechs

• Comfortable selling a technical product to sophisticated buyers, treasury teams, CFOs, heads of payments

• Organised, self-directed, and happy working without a large support structure around you

What We Offer

• Competitive base + performance-linked bonus

• Direct line to senior leadership and real influence over commercial strategy

• A fast-growing platform with genuine EM depth and strong banking infrastructure behind it

About Us

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

Here’s a little more:

• Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)

• Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more

• Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission

• Truly global team - 250+ people, 50+ nationalities, 50+ languages

• Guided by our values - ownership, impact, humility, and heart - in deed, not just word

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

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